FAQ

Frequently asked questions. Find quick answers below.

How long does shipping take?

Standard shipping takes 5–10 business days within Europe. Express options may be available at checkout.

Do you ship internationally?

Yes, we ship to most countries in Europe and beyond. Shipping costs are calculated at checkout based on your location.

What is your return policy?

We accept returns within 14 days of delivery. Items must be unworn, unwashed, and in original condition with tags attached.

How do I track my order?

Once your order ships, you'll receive a confirmation email with a tracking number. You can also check your order status in your account.

Can I change or cancel my order?

Orders can be changed or cancelled within 1 hour of placement. After that, they enter processing and cannot be modified. Contact us immediately if you need help.

What payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, Amex) as well as Apple Pay and Google Pay.

Still have questions?

Our team is available Mon-Fri, 8:00 am - 4:00 pm and will get back to you within 1-2 business days.